Privacy Policy

Introduction

EgypTravelHub ("we", "us" or "our") operates the website egyptravelhub.com and provides tour planning, booking assistance and travel concierge services across Egypt. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our site, fill out a form, or contact us through WhatsApp, email or phone.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or share your information with us.

Information We Collect

We collect information in the following ways:

Information you provide directly

• Contact details such as your name, email address and phone number, submitted through our contact form or WhatsApp.
• Trip details, such as your preferred tour, travel dates, group size, accommodation preferences and any special requests.
• Email address provided when signing up for our newsletter or VIP list.
• Any other information you choose to share with us in messages, emails or during calls.

Information collected automatically

• Basic technical data such as browser type, device type, pages visited and approximate location, gathered through standard web server logs and cookies.
• Usage data that helps us understand how visitors interact with our website, so we can improve content and navigation.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare personalised itinerary proposals and quotes.
• Communicate with you about your booking, including confirmations, updates and travel reminders.
• Send newsletters or promotional offers, where you have opted in, and which you can unsubscribe from at any time.
• Improve our website, services and the overall quality of the experiences we offer.
• Comply with legal obligations and protect the security of our website and our users.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and support features such as image galleries and forms. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the website may not function as intended.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Trusted local partners such as hotels, cruise operators, guides and transport providers, but only as needed to arrange and confirm the services included in your itinerary.
• Service providers who help us operate our website, communications and booking processes, who are required to keep your information confidential.
• Authorities or third parties where required by law, or to protect the rights, property or safety of EgypTravelHub, our travellers or others.

Data Retention and Security

We retain personal information for as long as necessary to provide our services, respond to your enquiries, and comply with legal, accounting or reporting requirements. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request that we delete your personal information, where applicable.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Children's Privacy

Our services are intended for adults arranging travel for themselves, families or groups. We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

• Email: info@egyptravelhub.com
• WhatsApp / Phone: +20 10 9058 6669
• Address: Cairo, Egypt